{"id":62632,"date":"2025-04-14T20:54:48","date_gmt":"2025-04-14T20:54:48","guid":{"rendered":"https:\/\/pros.flywheelsites.com\/?page_id=62632"},"modified":"2025-04-24T12:08:52","modified_gmt":"2025-04-24T12:08:52","slug":"training","status":"publish","type":"page","link":"https:\/\/pros.com\/fr\/customer-experience\/training\/","title":{"rendered":"Formation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"62632\" class=\"elementor elementor-62632\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3ca3e e-con-full e-flex e-con e-parent\" data-id=\"fc3ca3e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e4965e elementor-widget elementor-widget-template\" data-id=\"1e4965e\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"1738\" class=\"elementor elementor-1738\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c6f481b e-con-full e-flex e-con e-child\" data-id=\"5c6f481b\" data-element_type=\"container\" id=\"subheader\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-59193137 e-flex e-con-boxed e-con e-child\" data-id=\"59193137\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27ac77cc elementor-widget elementor-widget-heading\" data-id=\"27ac77cc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Formation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8dbfb74 e-con-full e-flex e-con e-parent\" data-id=\"8dbfb74\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6064f691 e-flex e-con-boxed e-con e-child\" data-id=\"6064f691\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-772fb155 e-con-full e-flex e-con e-child\" data-id=\"772fb155\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25735a41 elementor-widget elementor-widget-heading\" data-id=\"25735a41\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PROS Formation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fabd24d e-con-full e-flex e-con e-child\" data-id=\"7fabd24d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7509753d elementor-widget elementor-widget-text-editor\" data-id=\"7509753d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pr\u00eat \u00e0 faire passer votre entreprise au niveau sup\u00e9rieur ?<\/p><p>Nous vous montrerons comment gr\u00e2ce \u00e0 des solutions de formation compl\u00e8tes con\u00e7ues pour r\u00e9pondre \u00e0 vos besoins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23d301c elementor-widget elementor-widget-button\" data-id=\"23d301c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/prosuniversity.pros.com\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Acc\u00e8s PROS Universit\u00e9<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-426866bb e-flex e-con-boxed e-con e-parent\" data-id=\"426866bb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-251aeb9d e-con-full pros-wistia-container e-flex e-con e-child\" data-id=\"251aeb9d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47e4e6e9 elementor-widget elementor-widget-html\" data-id=\"47e4e6e9\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/fast.wistia.com\/player.js\" async><\/script><script src=\"https:\/\/fast.wistia.com\/embed\/gc0uryuqtb.js\" async type=\"module\"><\/script><style>wistia-player[media-id='gc0uryuqtb']:not(:defined) { background: center \/ contain no-repeat url('https:\/\/fast.wistia.com\/embed\/medias\/gc0uryuqtb\/swatch'); display: block; filter: blur(5px); padding-top:56.25%; }<\/style> <wistia-player media-id=\"gc0uryuqtb\" aspect=\"1.7777777777777777\"><\/wistia-player>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33357474 e-con-full e-flex e-con e-child\" data-id=\"33357474\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-404e953d elementor-widget elementor-widget-text-editor\" data-id=\"404e953d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chaque plan d'apprentissage personnalis\u00e9 comprend une s\u00e9rie de cours pour vous aider \u00e0 explorer la puissance de votre solution PROS. Vous aurez acc\u00e8s \u00e0 plusieurs sujets qui se compl\u00e8tent tout au long de la formation.<\/p><p>Tout au long de la formation, les apprenants sont soutenus par des contr\u00f4les de connaissances et des examens de certification du cours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a1d7d87 e-flex e-con-boxed e-con e-parent\" data-id=\"4a1d7d87\" data-element_type=\"container\" id=\"editions\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-15efad3b e-con-full e-flex e-con e-child\" data-id=\"15efad3b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3b4b5c6 e-con-full e-flex e-con e-child\" data-id=\"3b4b5c6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bee7d9c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7bee7d9c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Options du plan de formation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-235c2743 e-con-full e-flex e-con e-child\" data-id=\"235c2743\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-12c3bba6 e-con-full e-flex e-con e-child\" data-id=\"12c3bba6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60388826 elementor-widget elementor-widget-heading\" data-id=\"60388826\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Webinars<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7eaada80 elementor-widget elementor-widget-text-editor\" data-id=\"7eaada80\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"elementor-icon-list-text\">Les cours \u00e0 la demande sont dispens\u00e9s en ligne par l'interm\u00e9diaire de l'Universit\u00e9 PROS. Ces cours peuvent \u00eatre suivis \u00e0 tout moment et \u00e0 votre rythme.<\/span><\/p><ul><li><span class=\"elementor-icon-list-text\">Plans et cours de formation par produit<\/span><\/li><li><span class=\"elementor-icon-list-text\">Cours dispens\u00e9s en ligne pour une progression autonome<\/span><\/li><li><span class=\"elementor-icon-list-text\">Cours de niveau 100\/200<\/span><\/li><li><span class=\"elementor-icon-list-text\">Disponible gratuitement<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1662fabd e-con-full e-flex e-con e-child\" data-id=\"1662fabd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38dd1016 elementor-widget elementor-widget-heading\" data-id=\"38dd1016\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les mains dans le cambouis<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a61ace6 elementor-widget elementor-widget-text-editor\" data-id=\"5a61ace6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour une approche plus d\u00e9taill\u00e9e et plus pratique, nous proposons des cours de niveau avanc\u00e9 qui sont disponibles en trois formats.<\/p><ol><li><strong>Live Virtual\/Live Virtual + Lab<\/strong> permet aux \u00e9tudiants en ligne d'interagir en temps r\u00e9el avec un formateur exp\u00e9riment\u00e9. Cette formation est bas\u00e9e sur un calendrier pr\u00e9d\u00e9fini et une inscription est n\u00e9cessaire.<\/li><li><b>Salle de classe en direct\/Salle de classe en direct + laboratoire<\/b> se d\u00e9roule dans une salle de classe PROS (aux \u00c9tats-Unis ou en Europe), o\u00f9 les \u00e9tudiants apprennent en face \u00e0 face avec un formateur exp\u00e9riment\u00e9.<\/li><li><span class=\"elementor-icon-list-text\"><span class=\"elementor-icon-list-text\"><b>\u00c0 la demande + laboratoire<\/b> combinent l'apprentissage en ligne avec des exercices pratiques dans un environnement logiciel r\u00e9el. Des instructeurs en ligne soutiennent ces cours et r\u00e9visent les devoirs. Ces cours peuvent \u00eatre suivis \u00e0 tout moment et \u00e0 votre rythme.<\/span><\/span><p>\u00a0<\/p><\/li><\/ol><ul><li><span class=\"elementor-icon-list-text\">Plans et cours de formation par produit<\/span><\/li><li><span class=\"elementor-icon-list-text\">Laboratoires et exercices pour une mise en pratique<\/span><\/li><li><span class=\"elementor-icon-list-text\">On Demand, Live Virtual, or Live Classroom delivery<\/span><\/li><li><span class=\"elementor-icon-list-text\">Comprend les nouveaux cours et les mises \u00e0 jour pendant 1 an<\/span><\/li><li><span class=\"elementor-icon-list-text\">Cours de niveau 300<\/span><\/li><li><span class=\"elementor-icon-list-text\">Disponible \u00e0 titre on\u00e9reux<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fcbcede e-flex e-con-boxed e-con e-parent\" data-id=\"4fcbcede\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-71b79e2a e-con-full e-flex e-con e-child\" data-id=\"71b79e2a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3e09a3c0 e-con-full e-flex e-con e-child\" data-id=\"3e09a3c0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73cf419b elementor-widget elementor-widget-heading\" data-id=\"73cf419b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">S\u00e9rie de cours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7436e762 e-grid e-con-full e-con e-child\" data-id=\"7436e762\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5e65c69d e-con-full e-flex e-con e-child\" data-id=\"5e65c69d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c640352 elementor-widget elementor-widget-image\" data-id=\"6c640352\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"394\" height=\"278\" src=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_100.jpg.optimal.jpg\" class=\"attachment-large size-large wp-image-62635\" alt=\"100 Series Classes\" srcset=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_100.jpg.optimal.jpg 394w, https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_100.jpg.optimal-300x212.jpg 300w\" sizes=\"(max-width: 394px) 100vw, 394px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32cd0cb elementor-widget elementor-widget-heading\" data-id=\"32cd0cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">S\u00e9rie 100 : Vue d'ensemble<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e7a643b elementor-widget elementor-widget-text-editor\" data-id=\"2e7a643b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fournit une excellente vue d'ensemble de nos solutions PROS.\u00a0<\/p><p>Disponible sur demande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38808688 e-con-full e-flex e-con e-child\" data-id=\"38808688\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1a3a54 elementor-widget elementor-widget-image\" data-id=\"2c1a3a54\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"391\" height=\"278\" src=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_200-1.jpg.optimal.jpg\" class=\"attachment-large size-large wp-image-62636\" alt=\"\" srcset=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_200-1.jpg.optimal.jpg 391w, https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_200-1.jpg.optimal-300x213.jpg 300w\" sizes=\"(max-width: 391px) 100vw, 391px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29962ba elementor-widget elementor-widget-heading\" data-id=\"29962ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">S\u00e9rie 200 : Interm\u00e9diaire<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2412740 elementor-widget elementor-widget-text-editor\" data-id=\"2412740\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Offre des sc\u00e9narios interactifs du monde r\u00e9el qui vous montrent les caract\u00e9ristiques et les fonctionnalit\u00e9s de base.<\/p><p>Disponible sur demande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33268c1 e-con-full e-flex e-con e-child\" data-id=\"33268c1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1959f8e9 elementor-widget elementor-widget-image\" data-id=\"1959f8e9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"394\" height=\"279\" src=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_300.jpg.optimal.jpg\" class=\"attachment-large size-large wp-image-62637\" alt=\"300 Series Classes\" srcset=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_300.jpg.optimal.jpg 394w, https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_300.jpg.optimal-300x212.jpg 300w\" sizes=\"(max-width: 394px) 100vw, 394px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13c4c137 elementor-widget elementor-widget-heading\" data-id=\"13c4c137\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">S\u00e9rie 300 : Plong\u00e9e en profondeur<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32650e82 elementor-widget elementor-widget-text-editor\" data-id=\"32650e82\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Plongez dans la configuration des solutions PROS pour vous montrer comment construire une solution unique sp\u00e9cifique aux besoins de votre entreprise.\u00a0<\/p><p>Les cours sont dispens\u00e9s \u00e0 la demande, en direct dans une salle de classe ou virtuellement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b745d11 e-flex e-con-boxed e-con e-parent\" data-id=\"b745d11\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f40f851 elementor-widget elementor-widget-heading\" data-id=\"f40f851\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Portefeuille de services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22f2831a e-grid e-con-boxed e-con e-parent\" data-id=\"22f2831a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-36b14948 e-con-full e-flex e-con e-child\" data-id=\"36b14948\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/pros.com\/fr\/customer-experience\/professional-services\/\">\n\t\t<div class=\"elementor-element elementor-element-5dec9628 e-con-full e-flex e-con e-child\" data-id=\"5dec9628\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16325b9a elementor-widget elementor-widget-heading\" data-id=\"16325b9a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Services professionnels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3a1001 elementor-widget elementor-widget-text-editor\" data-id=\"7d3a1001\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un d\u00e9lai de rentabilisation plus court gr\u00e2ce \u00e0 notre approche \u00e9prouv\u00e9e de la mise en \u0153uvre. Nous aidons nos clients \u00e0 mettre en \u0153uvre, \u00e0 adapter et \u00e0 d\u00e9velopper leur investissement logiciel.<\/p><ul><li>Engagement interfonctionnel<\/li><li>Embarquement et mise en \u0153uvre<\/li><li>Services \u00e0 valeur ajout\u00e9e<\/li><li>Examens ex\u00e9cutifs d'entreprises<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a2a2997 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5a2a2997\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-bold-21\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">En savoir plus<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-295e8e6d e-con-full e-flex e-con e-child\" data-id=\"295e8e6d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/pros.com\/fr\/customer-experience\/customer-success\/\">\n\t\t<div class=\"elementor-element elementor-element-56158f04 e-con-full e-flex e-con e-child\" data-id=\"56158f04\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6af110 elementor-widget elementor-widget-heading\" data-id=\"f6af110\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Succ\u00e8s des clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30925197 elementor-widget elementor-widget-text-editor\" data-id=\"30925197\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L'\u00e9quipe charg\u00e9e de la r\u00e9ussite des clients agit en tant que partenaire afin d'apporter une valeur mesurable \u00e0 votre investissement. Dans le cadre de votre investissement dans PROS, vous serez jumel\u00e9 \u00e0 un gestionnaire de service \u00e0 la client\u00e8le (CSM), qui jouera le r\u00f4le de concierge tout au long de votre parcours en tant que client de PROS.<\/p><ul><li>Plan de r\u00e9ussite pour les clients<\/li><li>\u00c9ducation et formation<\/li><li>D\u00e9fense des int\u00e9r\u00eats<\/li><li>Examens ex\u00e9cutifs d'entreprises<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdf2470 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fdf2470\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-bold-21\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EN SAVOIR PLUS<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-884dc61 e-con-full e-flex e-con e-child\" data-id=\"884dc61\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/pros.com\/fr\/customer-experience\/customer-support\/\">\n\t\t<div class=\"elementor-element elementor-element-eb082ac e-con-full e-flex e-con e-child\" data-id=\"eb082ac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb37c55 elementor-widget elementor-widget-heading\" data-id=\"cb37c55\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soutien \u00e0 la client\u00e8le<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce6e17d elementor-widget elementor-widget-text-editor\" data-id=\"ce6e17d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L'\u00e9quipe d'assistance \u00e0 la client\u00e8le de PROS fournit une exp\u00e9rience d'assistance coh\u00e9rente qui apporte des solutions efficaces, de haute qualit\u00e9 et rapides \u00e0 vos probl\u00e8mes.<\/p><ul><li>Propri\u00e9taires de la r\u00e9solution<\/li><li>Tirer parti de l'expertise de l'\u00e9quipe d'assistance<\/li><li>Gestion des connaissances<\/li><li>Se concentrer sur la satisfaction du client<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dbda65 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2dbda65\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-bold-21\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EN SAVOIR PLUS<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-cbc6684 e-con-full e-flex e-con e-child\" data-id=\"cbc6684\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/pros.com\/fr\/customer-experience\/training\/\">\n\t\t<div class=\"elementor-element elementor-element-7a895a0 e-con-full e-flex e-con e-child\" data-id=\"7a895a0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac6cdc3 elementor-widget elementor-widget-heading\" data-id=\"ac6cdc3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef286a7 elementor-widget elementor-widget-text-editor\" data-id=\"ef286a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre \u00e9quipe de formation se concentre sur l'am\u00e9lioration de l'adoption et de l'utilisation au sein de votre organisation afin de s'assurer que votre investissement dans PROS fournit un retour sur investissement sain.<\/p><ul><li>Parcours d'apprentissage<\/li><li>Plusieurs options de livraison<\/li><li>Environnements vivants<\/li><li>Certification<\/li><li>PROS Universit\u00e9\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eac79f5 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"eac79f5\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-right-bold-21\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EN SAVOIR PLUS<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>PROS Training Ready to take your business to the next level? We\u2019ll show you how with comprehensive training solutions designed to meet your needs. Access PROS University &nbsp; Each tailored learning plan includes a series of courses to help you explore the power of your PROS solution. You\u2019ll have access to multiple topics that build [&hellip;]<\/p>","protected":false},"author":9,"featured_media":0,"parent":62502,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-62632","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Training | PROS<\/title>\n<meta name=\"description\" content=\"Unlock the full power of your PROS solution with PROS University\u2014comprehensive training, tailored learning paths, and certification support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pros.com\/fr\/customer-experience\/training\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Training\" \/>\n<meta property=\"og:description\" content=\"Unlock the full power of your PROS solution with PROS University\u2014comprehensive training, tailored learning paths, and certification support.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pros.com\/fr\/customer-experience\/training\/\" \/>\n<meta property=\"og:site_name\" content=\"PROS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PROSInc\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-24T12:08:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_100.jpg.optimal.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PROS_Inc\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pros.com\/customer-experience\/training\/\",\"url\":\"https:\/\/pros.com\/customer-experience\/training\/\",\"name\":\"Training | PROS\",\"isPartOf\":{\"@id\":\"https:\/\/pros.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pros.com\/customer-experience\/training\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/pros.com\/customer-experience\/training\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_100.jpg.optimal.jpg\",\"datePublished\":\"2025-04-14T20:54:48+00:00\",\"dateModified\":\"2025-04-24T12:08:52+00:00\",\"description\":\"Unlock the full power of your PROS solution with PROS University\u2014comprehensive training, tailored learning paths, and certification support.\",\"breadcrumb\":{\"@id\":\"https:\/\/pros.com\/customer-experience\/training\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pros.com\/customer-experience\/training\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/pros.com\/customer-experience\/training\/#primaryimage\",\"url\":\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_100.jpg.optimal.jpg\",\"contentUrl\":\"https:\/\/pros.com\/wp-content\/uploads\/2025\/04\/Series_100.jpg.optimal.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/pros.com\/customer-experience\/training\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/pros.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Experience\",\"item\":\"https:\/\/pros.com\/customer-experience\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Training\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pros.com\/#website\",\"url\":\"https:\/\/pros.com\/\",\"name\":\"PROS\",\"description\":\"AI-Powered CPQ, Dynamic Pricing, &amp; 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